You’re probably wondering, “Why in the world is she reviewing this box so late?” Well, the answer is because I still have no Birchbox in my possession. Still. They apologized (barely) and sent me 100 Birchbox points as compensation for having my box out so late, but it has been almost ten days and my box hasn’t arrived yet! When I track it it’s still in the “pre-shipment” phase. I have had the worst luck with stuff like this lately.
My box was late last month, too. I don’t know what is going on at Birchbox, but it doesn’t look good for them. Other people online have had the same problem, and when they write in to Birchbox, the customer service reps give canned responses, say keep waiting, and basically tell them they’ve already received the 100 extra points so deal with it.
The only good thing about Birchbox at this point is their points system. I used what I had, plus the extra points I got for my box being late, and I ordered the Cynthia Rowley Beauty Spring Collection with my points. Hopefully they actually ship this one out! This month’s box is supposed to come with a coupon to use on the Kate Spade Saturday products on Birchbox’s website, but the stock seems to be dwindling, so by the time I get my box I doubt there’d be anything left that I want to buy. Not a good look for Birchbox.